Customer Service - Service / Support

HTTP cookie, also a cookie or cookie, is a simple text file that is stored in a web browser while a user views a website. When a user browses the same site in the future, the site may extract or retrieve information stored in the cookie in order to be informed of the previous user activity. Cookies can contain information about the pages that user visits, login details, and which buttons the user has clicked on. This data can remain in the cookie for months, even years. The main purpose of cookies is to improve usability of a website.

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies Used

• .ASPXANONYMOUS ? This cookie is used by sites using the .NET technology platform from Microsoft. It enables the site to maintain an anonymous user-id to track unique users within a session without them logging in or otherwise identifying themselves.
• .DOTNETNUKE ? It is issued by DNN and is required for website functionality, including forms authentication, which is created when a user logs in.
• __cookie_consent ? Used by the Live Compliance module to track accepted cookies and conditionally render content based on choice.
• __RequestVerificationToken ? Anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser.
• authentication ? A DNN forms authentication cookie (created when a user logs in).
• dmxdavcookie ? It checks if the user is logged in before granting access to protected documents.
• dnn_IsMobile ? A DNN cookie used by the CMS to determine if the Visitor is browsing from a Mobile Device.
• language ? A DNN cookie is created called "language" to store the current language - in a monolingual install this is simply the browser default language, but if the site supports multiple languages then this may be different based on the language selected by clicking in the languages skin object.
• LastPageId ? A DNN cookie used by the CMS to store the last visited Page.
• SiteGroup ? It is used for websites with multiple portals to determine which website the user is logged into for security reasons and to maintain user authentication
• StayInEditMode ? A DNN cookie used by the content management system to determine the state of the user interface across postbacks (whether or not to refresh the page with the "editing" interface)

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookies Used

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookies Used

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies Used

• __utma ? Used to distinguish users and sessions.
• __utmc ? Used by Google Analytics. Takes a timestamp of the exact moment in time when a visitor leaves a site
• __utmt__* ? Used by Google Analytics. Used to throttle request rate. Duration: 10 min
• __utmz ? Used by Google Analytics. Records whether the visitor came from
• _ga_* ? Google Analytics sets this cookie to store and count page views. Duration: 1 year 1 month 4 days
• _gid ? Used by Google Analytics. Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Duration: 24 hours
• first_utm_campaign ? Used by Google Analytics to Provide parameters to URLs to identify the campaigns that refer traffic. Duration: Immediate expiration
• first_utm_content ? Used to identify which content was used in the link, typically to differentiate content that points to the same URL.
• first_utm_medium ? Defines which medium a visitor used to find the website, such as “social”, “email” or “cpc.”
• first_utm_source ? To Provide parameters to URLs to identify the campaigns that refer traffic.
• organic_source ? A session cookie that determines the sources of each visitors. Duration: Expires end of session
• organic_source_str ? This cookie is set by HandL UTM Grabber plugin. The cookie sets the organic source (Google, Bing, Instagram etc) Duration: One Month
• utm_campaign ? Used by Google Analytics to Provide parameters to URLs to identify the campaigns that refer traffic. Duration: expires immediately
• utm_content ? Used by Google Analytics to Provide parameters to URLs to identify the campaigns that refer traffic. Duration: expires immediately
• utm_medium ? Used by Google Analytics to Provide parameters to URLs to identify the campaigns that refer traffic. Duration: expires immediately
• utm_source ? Used by Google Analytics to Provide parameters to URLs to identify the campaigns that refer traffic. Duration: expires immediately